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Our King's Cross, London showroom

Our King's Cross, London showroom

Bathroom Heaven has become one of North London's most established bathroom shops. Alison Cork of the London Evening Standard pointed out that "not often do you find quality bathrooms at these prices in Central London", and this really sums up our ethos.

In 2,800 sqft of showroom, located equidistant from Camden NW1 and Islington N1 on busy York Way in King's Cross, we display a wide range of contemporary and exciting bathrooms and tiles, aimed specially at the style-conscious Londoner. And we aim to offer exceptional value for money without compromising on quality or service.

You will find a great range of luxury British and European brands on display in tiled settings plus premium, well-priced own label products from top quality factories in the UK and abroad.

We can work with your own interior designer, architect or builder, or we can offer a one-stop shop - incorporating any or all of site visit, design, bathroom fittings, tiles and installation.

Call us: 020 7812 1300

  • Address

  • 144 York Way
  • King's Cross
  • London
  • N1 0AX
  • Opening hours

  • Monday to Friday: 9:30am to 6pm
  • Saturday: 9:30am to 5pm
  • Sunday: 10am to 4pm


By car, take the York Way turning by King's Cross station towards Tufnell Park. Go straight, with the station on your left, past the new offices of The Guardian on your right and over the canal. You will see us in front of you, on the corner with Copenhagen Street. There is pay and display parking just past the shop (heading north) on your right.

Alternatively, from Upper Street, Islington take the Liverpool Road turning towards Barnsbury, past Sainsbury's and left into Batchelor Street. This will take you into Copenhagen Street. Follow to the junction with York Way.

From North London head south down Camden Park Road (from Camden Road or Tufnell Park).  Follow this into York Way, under big Eurotunnel railway bridge, past the old York Way Station and you will find us at the crossroads on your left, opposite the UAL (University of the Arts London).

If you are using public transport, alight at King's Cross station, follow the Euston Road exit then bear left into York Way, keeping the side of the station on your left, and go straight. We are five minutes' walk, just past The Guardian and the canal.

Lorraine (Showroom Manager)

Experienced manager Lorraine is popular with customers for her calm, professional style and is passionate about after-sales service.

Howard (Store Sales Manager)

Howard has been with the company for over 7 years and has in-depth knowledge of managing bathroom projects from the simplistic to the very complex.

Ros (Sales Consultant)

Bubbly sales consultant Ros has won many fans amongst our customers for her friendly manner, helpful advice and excellent customer service.

Michael (Project Manager)

Experienced project manager Michael can visit site to discuss options and ideas for your project.

Craig (Director)

Founder Craig is often found lurking in the back office and is always happy to help on busy days.


176 reviews from customers on Feefo

Posted Rating Comment Response
21-Nov-2015 Excellent thank you for being so ready to exchange my shower mixer when it developed a fault - very much appreciated No comment
15-Nov-2015 Good I don't know why it took so long for delivery. It must have been 3 weeks. No comment
03-Nov-2015 Good bathroom heaven service is good, although sometime difficult to reach over the phone Thanks for your feedback. I am sorry to hear about the problem you have experienced relating to the shower. It's good to know that you are happy with our service.

We need to get the valve back and examine it. If the leak is actually coming from the junction i.e. where the outlet is connected to the pipework then it may be that the connection was not made water tight - and this would be an installation fault, not a product fault. If on the other hand the leak were coming from the body casting then that would be different.

I can tell you that we have sold thousands of these valves over the years and that faults are extremely rare. The bodies are pressure tested one by one at the factory, and we have our own QC inspection on top of the factory's own QC processes. I would be very surprised to find out that this is a product fault; however never say never, and let's get the valve back for testing and take it from there.

Kind regards,

Bathroom Heaven Customer Team
02-Nov-2015 Excellent The assistant I spoke to regarding the order was knowledgeable, helpful and efficient. The goods arrived promptly. Thank you for your review. It is great to hear that Howard at our Kings Cross store was so helpful to you. We hope you enjoy using your new item.

With kind regards,

Bathroom Heaven Customer Team
19-Oct-2015 Good I don't mind giving feedback but once is enough. This is the fourth request. Why not put all you want to be commented on in one feedback form????? Apologies for the inconvenience. I think you had a few orders in quick succession and Feefo's system is set up to auto-send survey emails for each order. I have made arrangements that you shouldn't receive any further emails from Feefo. Sorry once again. Kind regards, Craig

Bathroom Heaven Customer Team
19-Oct-2015 Excellent Service excellent as ever. Thank you for your feedback for Bathroom Heaven. We are glad to hear that we were able to continue delivering a good service to you.

We hope to see you again soon.

With kind regards,

Bathroom Heaven Customer Team
18-Oct-2015 Good Already commented No comment
15-Oct-2015 Good Already commented on this. A very good, helpful and responsive service. Have already recommended them to a relation who has now used them. Thank you for your review of Bathroom Heaven. We are thrilled to hear that we were able to help and assist you in your purchase and that you are enjoying using your new cabinet.

With kind regards,

Bathroom Heaven Customer Team
12-Oct-2015 Poor Unfortunately we had many problems. The first batch of tiles contained some boxes of different tiles so had to be replaced. The second batch was completely wrong and had to be sent back and replaced. Also the sink was delivered without a tap and plug fittings. All this caused delay and inconvenience. Finally the contractor misjudged the number of tiles needed so we had to return 7 boxes. We are awaiting a refund for the boxes. Sorry to hear about the problems you experienced with the tiles. I understand the refund for the surplus tiles was processed on 3 November. I trust all is now resolved but feel free to contact us should you have any further queries. Kind regards, Craig

Bathroom Heaven Customer Team
12-Oct-2015 Good Good responsive service and attention to our needs Thank you for your feedback. We are glad that we were able to provide a good service to you. I will pass on your comments regarding the shower tray onto our buyer as customer satisfaction is our priority.

With kind regards,

Bathroom Heaven Customer Team
Read more reviews

Hi, I was wondering if you had any of the Sanuex Steel or Susana shower enclosures (either quadrant, offset quadrant, or regular in your showrooms to view?

Hi - we only have Karla (similar design) on display in King's Cross.  We have a Saneux Steel quadrant in Charlton, in case that works.

23 February 2015
Asked by Anonymous from SE16 4QJ

Do you have the Telford radiator from the Radiator Company in your showrooms?

Dear Kayleigh, Thank you for your enquiry. Unfortunately we do not have the Telford Radiator on display. However, we do have Ancona and Priory from The Radiator Company here in the London showroom. We are currently refurbishing the showroom, so they have been taken off. If you wanted to see them then please call us on 02078121300 and we can arrange for them to be taken out of storage for you to see. I hope this helps. Kind Regards, Lorraine

12 March 2015
Asked by Anonymous from NW10AD

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Presenter Eve Yasmine gives you a guided tour of the King's Cross showroom. Running time 6'18".

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