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Our King's Cross, London showroom

Our King's Cross, London showroom

Bathroom Heaven has become one of North London's most established bathroom shops. Alison Cork of the London Evening Standard pointed out that "not often do you find quality bathrooms at these prices in Central London", and this really sums up our ethos.

In 2,800 sqft of showroom, located equidistant from Camden NW1 and Islington N1 on busy York Way in King's Cross, we display a wide range of contemporary and exciting bathrooms and tiles, aimed specially at the style-conscious Londoner. And we aim to offer exceptional value for money without compromising on quality or service.

You will find a great range of luxury British and European brands on display in tiled settings plus premium, well-priced own label products from top quality factories in the UK and abroad.

We can work with your own interior designer, architect or builder, or we can offer a one-stop shop - incorporating any or all of site visit, design, bathroom fittings, tiles and installation.

Call us: 020 7812 1300

  • Address

  • 144 York Way
  • King's Cross
  • London
  • N1 0AX
  • Opening hours

  • Monday to Friday: 9:30am to 6pm
  • Saturday: 9:30am to 5pm
  • Sunday: 10am to 4pm


By car, take the York Way turning by King's Cross station towards Tufnell Park. Go straight, with the station on your left, past the new offices of The Guardian on your right and over the canal. You will see us in front of you, on the corner with Copenhagen Street. There is pay and display parking just past the shop (heading north) on your right.

Alternatively, from Upper Street, Islington take the Liverpool Road turning towards Barnsbury, past Sainsbury's and left into Batchelor Street. This will take you into Copenhagen Street. Follow to the junction with York Way.

From North London head south down Camden Park Road (from Camden Road or Tufnell Park).  Follow this into York Way, under big Eurotunnel railway bridge, past the old York Way Station and you will find us at the crossroads on your left, opposite the UAL (University of the Arts London).

If you are using public transport, alight at King's Cross station, follow the Euston Road exit then bear left into York Way, keeping the side of the station on your left, and go straight. We are five minutes' walk, just past The Guardian and the canal.

Lorraine (Showroom Manager)

Experienced manager Lorraine is popular with customers for her calm, professional style and is passionate about after-sales service.

Howard (Store Sales Manager)

Howard has been with the company for over 7 years and has in-depth knowledge of managing bathroom projects from the simplistic to the very complex.

Ros (Sales Consultant)

Bubbly sales consultant Ros has won many fans amongst our customers for her friendly manner, helpful advice and excellent customer service.

Michael (Project Manager)

Experienced project manager Michael can visit site to discuss options and ideas for your project.

Craig (Director)

Founder Craig is often found lurking in the back office and is always happy to help on busy days.


166 reviews from customers on Feefo

Posted Rating Comment Response
05-Oct-2015 Excellent All the staff at BH King's Cross branch have been unfailingly helpful and professional, and their product knowledge really impressive. No comment
05-Oct-2015 Excellent No comment No comment
05-Oct-2015 Excellent No comment No comment
04-Oct-2015 Excellent We were have been very happy with both the product and the help that we have received on the three occasions that we purchased bathrooms. No comment
26-Sep-2015 Excellent See below No comment
19-Sep-2015 Poor Very slow to respond and resolve issues Thank you for your feedback. You placed a large order with us for which we are very grateful. There were a few unfortunate glitches that we had to resolve for you. One related to a bath from a German manufacturer, which arrived from Germany cracked and had to be made and shipped from Germany a second time. Your installer also reported a part missing from a Geberit WC frame but although we and Geberit were happy to replace it we were I understand advised the incorrect part by the team on site, which did cause some delay. I have discussed the order in depth with the store team and can confirm that every customer service issue raised on the order has resulted in a ticket being raised promptly (5 in total - on which you have hopefully been receiving all the updates via email) and am confident that we have dealt with each one efficiently and competently. Sadly there have been two items as identified above that have been out of our control and resulted in some inconvenience for you, and I would like to apologise for this. Kind regards, Craig

Bathroom Heaven Customer Team
15-Sep-2015 Excellent Prompt service with no errors. Very helpful on the phone when I called about a mistake I'd made in ordering. Thank you for your review of Bathroom Heaven. We are pleased to hear that our staff were able to help with the changes you required and that you are pleased with the unit.

Please do let us know if we can assist you again in the future.

With kind regards,

Bathroom Heaven Customer Team
12-Sep-2015 Excellent Great service - prompt delivery and helpful staff Thank you for your review of Bathroom Heaven. We are pleased to be able to assist you in your purchase and hope to see you again soon.

With kind regards,

Bathroom Heaven Customer Team
12-Sep-2015 Bad our tiles were delayed by a month!!! They forgot to order the extras that we ordered 2 hours after the initiAl order so they were delayed by a further 2 weeks! Then they were allegedly here and delivered but in fact delivery was forgotten to be scheduled. Total disaster! So sorry that you were disappointed with the service. I have looked into this and can now report my findings as follows:-

You ordered your tiles in two batches, and it was the second batch which I understand had the issue. We did order the tiles promptly from the manufacturer in Spain, however due to issues of industrial action and security in Calais we had to bring the tiles in by shipping container, which does take longer. In the interest of balance I should say that we did advise to order the tiles sooner, because delivery from Southern Europe can be subject to delay. Equally, when the tiles did arrive with us there was a delay in sending them out, and this was due to an oversight which meant the shipment was marked as on hold pending a balance payment that had actually been paid. The latter is a matter of regret for which I apologise, and has led to both the warehouse and the store reviewing their procedures to avoid a repeat of the error in future. On a positive note I am glad you are happy with your tiles now installed and wish you well with your new bathroom. Kind regards, Craig

Bathroom Heaven Customer Team
05-Sep-2015 Poor offered and agreed discount,then changed parameters after the fact.
inflexible, unhelpful.
customer satisfaction obviously not an issue for them.
So sorry you feel unhappy about the amount charged. As you know this was agreed at the time and you received the invoice and goods about 6 weeks ago. We do feel the price was fair but appreciate your comments and feedback.

Bathroom Heaven Customer Team
Read more reviews

Hi, I was wondering if you had any of the Sanuex Steel or Susana shower enclosures (either quadrant, offset quadrant, or regular in your showrooms to view?

Hi - we only have Karla (similar design) on display in King's Cross.  We have a Saneux Steel quadrant in Charlton, in case that works.

23 February 2015
Asked by Anonymous from SE16 4QJ

Do you have the Telford radiator from the Radiator Company in your showrooms?

Dear Kayleigh, Thank you for your enquiry. Unfortunately we do not have the Telford Radiator on display. However, we do have Ancona and Priory from The Radiator Company here in the London showroom. We are currently refurbishing the showroom, so they have been taken off. If you wanted to see them then please call us on 02078121300 and we can arrange for them to be taken out of storage for you to see. I hope this helps. Kind Regards, Lorraine

12 March 2015
Asked by Anonymous from NW10AD

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Presenter Eve Yasmine gives you a guided tour of the King's Cross showroom. Running time 6'18".

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